Bracelet Warranty Terms and Conditions
Coverage
Wecord warrants that your Wecord Bracelet is free from manufacturing defects and faulty workmanship for a period of two (2) years from the date of purchase.
Conditions
This warranty is valid only when the Product is purchased from an authorized Wecord retailer. The warranty will be void if the Product has been subjected to misuse, abuse, accident, alteration, or unauthorized repair.
Proof of Purchase
To claim warranty service, you must present a valid proof of purchase, such as the original sales receipt or invoice.
Repair or Replacement
If your Product is found to be defective during the warranty period, Wecord will, at its sole discretion, repair or replace the Product with the same model or a comparable model. The repaired or replaced Product will be covered by the remaining warranty period of the original Product or for a period of three (3) months, whichever is longer.
Exclusions
This warranty does not cover normal wear and tear, scratches, cord cut, or any damage resulting from improper handling, accidents, negligence, or unauthorized repair.
Shipping and Handling
If warranty service is required, you are responsible for the shipping and handling costs to send the Product to the nearest Wecord authorized service center. Wecord will cover the return shipping costs for the repaired or replaced Product.
International Coverage
This warranty is valid worldwide.
Watch Warranty Terms and Conditions
Coverage
Wecord warrants that your Wecord Watch is free from manufacturing defects and faulty workmanship for a period of two (2) years from the date of purchase.
Conditions
This warranty is valid only when the Product is purchased from an authorized Wecord retailer. The warranty will be void if the Product has been subjected to misuse, abuse, accident, alteration, or unauthorized repair.
Proof of Purchase
To claim warranty service, you must present a valid proof of purchase, such as the original sales receipt or invoice.
Repair or Replacement
If your Product is found to be defective during the warranty period, Wecord will, at its sole discretion, repair or replace the Product with the same model or a comparable model. The repaired or replaced Product will be covered by the remaining warranty period of the original Product or for a period of three (3) months, whichever is longer.
Exclusions
This warranty does not cover normal wear and tear, scratches, strap or band, crystal, battery, or any damage resulting from improper handling, accidents, negligence, or unauthorized repair. Additionally, water damage is not covered unless the Product is explicitly labeled as water-resistant and the damage occurred under conditions consistent with its water resistance rating.
Shipping and Handling
If warranty service is required, you are responsible for the shipping and handling costs to send the Product to the nearest Wecord authorized service center. Wecord will cover the return shipping costs for the repaired or replaced Product.
International Coverage
This warranty is valid worldwide.